Multi-Currency and Multi-language Debt Collection portal
Salesforce
“We are now able to reconcile all the financials data to corporate currency easily and report faster.”
VP of Sales & Marketing
Client : Europe based expert collections partner
Challenge
- Client was looking to improve upon invoices that remain unpaid.
- Nearly 500K bookings in hotels in more than 100 countries worldwide and 35 languages.
- Send email notification to debtors at different stages and different languages in defined templates
- Process data in multiple currency but create reconciliation report in single currency
Solution
- Salesforce.com was implemented for Debt-Collection process
- A custom solution to process multiple debt files
- Advanced currency management feature
- Developed Email templates in different languages
Industry: Debt Collections
Sales Cloud
Service Cloud2X
decrease in Reporting time
