PMO setup that improved Process and increased Productivity
Salesforce
“We now have a well-defined, documented and accepted process for various internal and customer projects.”
Head of PMO
Client : Leading IT Services provider
Challenge
- Lack of a centralized system-of-record for projects across the organization
- Risk of project failure was high
- High turn-around time on Reporting project updates
- Difficulty in managing project pipeline and aligning them with corporate vision
- Lack of effective utilization of resources (people, vendors, technology, etc.)
Solution
- Sailfin prepared a PMO charter that clearly defined
- its purpose, scope, maturity level targeted, services offered, targeted business process and the milestones.
- Setup Enterprise Manager system and defined roles and responsibilities as per departments and users
- Conducted rollouts and user-training and pos- implementation support
Industry: IT Service Provider
Consulting2X
increase in Resource Utilization
3X
decrease in Reporting time
- Improved Quality
- Better Forecasting
- More Accountability
