This blog is in continuation to my previous blog “Exploring Salesforce Commerce Cloud” which was about Salesforce Commerce Cloud and explained steps to connect it to eclipse. In this, I’ll explain customer group, campaigns and promotions. As explained earlier, under Merchant Tools on Salesforce commerce cloud sandbox, we can Add a customer, create Customer Groups, […]
The Philosophy of providing complete customer satisfaction is marketing. Salesforce lets you achieve it through its family of products clubbed together into a single unit launched as “Marketing Cloud”. Marketing cloud consists of the following key products: Email Studio: It’s an email creation tool that help you quickly build and send emails. Connect with your […]
Commerce Cloud is cloud based eCommerce platform where retailers manage and sell products and it offers wide variety of features including Artificial Intelligence based recommendation that I will try to highlight as we progress down the lines. Salesforce Commerce Cloud is one of the eight product clouds that makes Salesforce an Intelligent Customer Success Platform. […]
Over past couple of years my experience with customers has changed substantially. Every customer around is trying to work with good consultants at very low prices and that results in failed expectations because neither good consultants come cheap nor they are in abundance. With so many players entering into the foray without proper planning and […]
If you are reading this then I am sure you are surprised that how can Salesforce be really affordable as against the belief that it is very expensive. Salesforce.com or SFDC is based on subscription model where the company has to pay for per user license/month. World is fast moving towards Cloud Computing and that […]