Salesforce Communities – Drive More Sales and Deliver World Class Service

Salesforce provides Communities which is an online platform that helps in establishing rich collaboration between employees, customers, partners, suppliers and distributors. It is the best platform to share experiences and views on a product. Salesforce allows organisations to create communities according to their needs. They can create either public or private communities and connect diverse […]

Salesforce Service Cloud Console – An Effective Customer Service Solution

Service cloud console by Salesforce provides a customer service solution that is designed to offer very effective customer service activities from anywhere. Service cloud console is a Salesforce application for users who wants to work on multiple records at once or need to find, update and create records quickly. Service cloud provides a tabbed environment […]